Peter's Voice of Your Customer Program - Know What Your Customers REALLY Think!

$35,970.00

Want to know what your customers and clients REALLY think of your business?
Want to prepare your business to enter a new market?

This is the program for you!

How Does It Work?

1. We run a joint planning session with you to prioritise your ideal target accounts.

2. We conduct a short online survey of your nominated customer contacts, to baseline their sentiments.

3. This is followed up with 1:1 private interviews with your selected customer contacts, to learn:

• their authentic business needs, wants, and desires
• their actual criteria for supplier selection and deal evaluation
• their preferred vendor engagement approach

4. You receive a written summary report and an executive debrief with you

5. You also receive our recommendations in response to the feedback received

6. Jointly, we run a 90-minute success planning workshop with you on how you best implement the feedback into your customer outreach and interactions.

Optionally, and priced separately:

Advisory Services to make your next proposal, bid, tender, or RFP a success.

Contact us for further details.

Download the Brochure

Want to know what your customers and clients REALLY think of your business?
Want to prepare your business to enter a new market?

This is the program for you!

How Does It Work?

1. We run a joint planning session with you to prioritise your ideal target accounts.

2. We conduct a short online survey of your nominated customer contacts, to baseline their sentiments.

3. This is followed up with 1:1 private interviews with your selected customer contacts, to learn:

• their authentic business needs, wants, and desires
• their actual criteria for supplier selection and deal evaluation
• their preferred vendor engagement approach

4. You receive a written summary report and an executive debrief with you

5. You also receive our recommendations in response to the feedback received

6. Jointly, we run a 90-minute success planning workshop with you on how you best implement the feedback into your customer outreach and interactions.

Optionally, and priced separately:

Advisory Services to make your next proposal, bid, tender, or RFP a success.

Contact us for further details.

Download the Brochure

Contact us for further details.

Download the Brochure